CONSUMER TECHNICAL SUPPORT FOR HOME USERS. ARRIS provides consumers technical support on home networking products 24x7 via FAQ. We also provide chat, email and phone support 7am to 12am CT (USA) Saturday - Sunday.
If you need to access the Arris modem setup menu on your device, try using the default username and password. You can also reboot the device to troubleshoot problems or reset the device to factory settings using the reset button. If you can't solve your problem, contact your internet provider.