CONSUMER TECHNICAL SUPPORT FOR HOME USERS. ARRIS provides consumers technical support on home networking products 24x7 via FAQ. We also provide chat, email and phone support 7am to 12am CT (USA) Saturday - Sunday.
Arris router comes with web based management page that you can use to configure your Arris wireless router. You only need a local IP address and Arris router login credentials to get into the web based configuration page of Arris wireless router.
MORE: Your Router's Security Stinks: Here's How to Fix It. Every Arris network device — modem, router or gateway device, which combines a modem and router — provided by AT&T that Nomotion tested had a secret firewall bypass on port 49152.Author: Paul Wagenseil
These Linksys AC1200 admin pages were all working just fine prior to installing this Arris router. Before putting the Arris into bridged mode, I disabled the Arris firewall and disabled the Arris wi-fi. Spectrum tech support has put the modem into bridged and then back to NAT'ted mode a couple of times.
Another option would be to install a third-party router, such as one you would buy at a store, in between the ISP's router and the rest of the devices on your network. You can then configure OpenDNS on that device and it will distribute the DNS settings to the devices on your network.